In 2016, Sarah Adesanya embarked on a transformational journey as a trainee in Batch 18 of the WAVE soft skills training program in Lagos and the training laid the foundation for her professional growth.
Her training experience stood out in particular ways for her, "The training made me resilient on the job because even when people don’t buy from you, you have to let it go and move forward." This resilience became a crucial asset as she faced the inevitable hurdles in her career.
After the training, Sarah got a role working in marketing at a bank where she applied the upselling techniques she learned during the program, "While I was working at the bank, I used to apply something I learned at WAVE training, which was upselling, and because I was in marketing, it was useful."
One of the most valuable skills Sarah acquired was the art of managing customers. "A major skill from the training was managing customers because you would meet different kinds of people, but you need to be able to manage them and focus on your goal. I had difficult customers, but I constantly had to apply skills like empathy, emotional intelligence, and patience in managing them."
Recollecting her training experience, she acknowledges how it shaped her character in both good and bad times. This discipline has been a guiding force throughout her career.
Looking into the future, Sarah intends to continue pursuing further education. "I hope to have completed a PGD and MSc. in broadcast journalism."
Her advice to any young person currently looking for a job is to be patient, “Do not get discouraged because there are a lot of narratives out there that there are no opportunities, acquire skills and make sure you have value you offer not just a degree, but you have to be good enough for the labor market."
Sarah's story is a testament to the transformative power of vocational education and training, particularly in the aspect of soft skills. Our commitment to youth employment is evident in the success stories of individuals like Sarah, who have not only found employment but are excelling in their careers.
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